Privacy Policy


In accordance with the provisions of the “Federal Law on the Protection of Personal Data,” MAXI-PET SA DE CV, declares that it is a legally constituted company under Mexican law, with its registered office at Circuito Metropolitano Sur Carretera San Isidro Mazatepec 11+ 400 Tala, Jalisco. It is responsible for the processing and protection of your personal data, and hereby informs you of the following:


Maxi-Pet SA de CV collects Personal Data directly from Customers or Potential Customers (hereinafter referred to as “the User”) and only requests the Personal Data necessary for the purposes described in this Privacy Notice. This notice is made available to the User prior to the provision of their Personal Data. For the purposes described in this Privacy Notice, it may process identification, contact, email, and phone Personal Data.


Maxi-Pet will use the User’s Personal Data for the following necessary purposes, which are essential for the existence, maintenance, and fulfillment of its legal relationship:

i) To identify you as a Customer or Potential Customer; ii) To provide a related product or service; iii) To validate the warranty of your product and inform you about quality campaigns; iv) To keep our records updated; v) To address and follow up on any complaint, question, or comment you make regarding our products and services; vi) To send you notifications of changes to this privacy notice; vii) To maintain a record of the services provided. Additionally, your personal information may be used for marketing, advertising, or commercial prospecting purposes, as follows:

viii) To send you information about Maxi-Pet in Mexico; ix) To carry out marketing activities; x) To inform you about general promotions; xi) To offer you products, services, and information about the Brand, as well as our business partners; xii) To inform you about our new releases; xiii) To contact you for quality purposes related to sales, products, or services.

The aforementioned secondary purposes are not essential for the existence, maintenance, and fulfillment of the legal relationship with Maxi-Pet. If you do not wish for your Personal Data to be used for these purposes, please indicate so below:

I do not consent to my Personal Data being used for secondary purposes.

Refusal to use your Personal Data for these purposes will not be a reason for us to deny you the services or products you request or contract with us.

All your personal data is processed in accordance with applicable and current legislation in the country. Therefore, we inform you that you have the right (ARCO) to access, rectify, cancel, or oppose the processing of your personal data at any time. You can exercise these rights through the Privacy Area responsible for the security of personal data at the phone number (33) 3635 77 71 or via fax at (33) 3635 72 45.

Through these channels, you can update your data and specify the means by which you wish to receive information. If we do not receive a specification from you, MAXI-PET SA DE CV will freely determine the channel it deems appropriate to send you information.

This privacy notice may be modified by MAXI-PET SA DE CV. Such modifications will be promptly informed through email, telephone, or any other means of communication that MAXI-PET SA DE CV determines for this purpose.